Choosing a Divorce Solicitor to handle your divorce is a big decision. We’ve been doing this for many years, and working with clients with completely different situations, we know exactly how to work with each individual.

Whether you want us to take a challenging approach, or an emphatic one – we have a diverse range of specialist solicitors here to help you move forward – whatever stands in your way.

Our expert divorce solicitors are committed to getting you the outcome that you want and know how important it is to be listened to. You will be assigned a specialist lawyer for your case, and they will be available to answer all of your questions and address any concerns that you may have.

Our 92% Success Rate: How We Define and Measure It

At Austin Kemp, we are committed to transparency about how we measure performance. Our 92% success rate is not a general claim about all legal outcomes. It is a specific, defined figure based on a consistent methodology applied across our caseload.

What “92% success” means: In 92% of completed matters, Austin Kemp achieved the primary objective the client instructed us to pursue at the outset of their case.

How We Define Success

A “successful outcome” is recorded when the client’s stated primary objective, documented at the start of instruction, is achieved by the conclusion of the matter. This definition applies consistently across all case types we handle.

What counts as a client objective

Client objectives are recorded in writing at the initial instruction stage. They vary by case type but are always specific and measurable:

• Financial settlement cases: The client secured a financial order at or above the outcome range advised as realistic at the outset, or achieved a negotiated settlement within that range without proceeding to a final contested hearing.
• Child arrangements cases: The client obtained the child arrangements order or agreement that reflected their stated primary objective, whether through negotiation, mediation, or court proceedings.
• Divorce proceedings: The divorce was finalised on the terms the client instructed, including any agreed financial or parenting arrangements attached to it.

What does not count as success

We do not record a matter as successful where:

• The client’s primary objective was not achieved, even if a partial outcome was obtained
• The case settled on terms materially below the advised range without the client’s agreement that this met their objective
• The matter was withdrawn or the client changed their objective mid-case in a way that rendered the original objective unachievable

This means the 92% figure is not inflated by counting partial wins, settlements of convenience, or cases where the goalposts shifted in the client’s favour.

Scope and Sample

The 92% figure is calculated across completed matters handled by Austin Kemp solicitors. To ensure the figure is meaningful and current, the following parameters apply:

Why we use a rolling 12-month window: Legal outcomes shift with changes in case law, judicial practice, and the complexity of matters we take on. A rolling review ensures the figure reflects current performance rather than historical data that may no longer be representative.

What This Figure Does Not Mean

Transparency requires us to be equally clear about what the 92% success rate does not represent.

• It is not a guarantee of outcome. Every case turns on its own facts, and no solicitor can guarantee a specific result. The figure reflects historical performance, not a promise about your individual matter.
• It does not mean 92% of clients win in court. The majority of family law matters resolve without a contested final hearing. Success is measured against the client’s objective, not against a courtroom win/loss record.
• It does not apply to every legal issue. The figure covers the core case types listed above. It does not extend to ancillary legal work, referrals to third parties, or matters outside Austin Kemp’s primary practice areas.
• It does not account for cases we declined to take on. Austin Kemp advises clients at the outset where their objective is unlikely to be achievable. Cases where we advised against pursuing a particular outcome and the client agreed to adjust their objective are not counted in either direction.

The honest version of the 92% claim: When Austin Kemp takes on a matter, documents the client’s primary objective, and sees it through to conclusion, we achieve that objective in 92 out of every 100 cases. That is the claim. Nothing more, nothing less.

How We Record and Review the Data

The success rate is not self-reported at the end of a case by the fee earner handling it. It is calculated through a structured review process designed to remove subjective judgement from the measurement.

The recording process

1. At instruction: The supervising solicitor documents the client’s primary objective in the matter file. This is shared with the client in writing as part of the engagement letter.
2. At conclusion: The matter is reviewed against the documented objective. The outcome is recorded as successful or unsuccessful by a solicitor who was not the lead fee earner on the case.
3. Annually: All completed matters from the preceding 12 months are reviewed in aggregate to produce the published figure.

Independent verification

Austin Kemp welcomes scrutiny of this methodology. Clients who wish to understand how their matter was categorised may request a copy of their outcome record.

A note on client reviews: Independent client reviews on Trustpilot provide a separate, unfiltered measure of client experience that sits alongside the success rate data. We encourage prospective clients to read both.